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Young vs. Old: Bridging the generation gap at work

By Candace Moody Almost every company has a rulebook— a set of policies and procedures that help the company keep employees’ behavior between the lines. HR managers generally agree that workers need...

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Make lasting impression in 4 easy steps

“Networking is a process, not an event,” says John Bryan, the newly appointed Director Of Chamber Councils for the Jacksonville Regional Chamber of Commerce. “A process is a series of steps that are...

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Write it right using 5 rules for great sales communications

By Dawn Josephson     Most salespeople have great ideas, but when it comes to putting those ideas on paper for their prospects, they ramble on for pages and quickly lose their readers’ interest. But...

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Nip negativity in the bud

By Bob McKenzie    Spiro Agnew is credited with coining the term “nattering nabobs of negativism.” He used the term while referring to the media who badgered him continuously throughout his short stint...

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Improv: It’s not just funny business. It is for business!

By Jessica Shternshus     Ask any experienced improviser what is the single most important principle of improv acting, and the answer, by and large, will be “Yes, and.”  Although that answer may not...

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Be a dream guest on talk radio

Your expert opinion can turn listeners into customers     By Marsha Friedman     The most difficult thing about being a public relations professional is correcting a client’s perceptions about the...

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A look at business proposals that earn you sales

7 steps to get the ‘yes’ you deserve By Dawn Josephson Your ability to write an effective and persuasive business proposal directly relates to your level of success. Write a great proposal and you’ll...

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How to pick the best document imaging system for your business

By Mark Parow A quality document imaging device, such as a multifunction printer/copier (MFP), can save you time and money by simplifying the work in your office. This type of machine would allow you...

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Service your customers will remember

By Desirée Ward     Great customer service—the stuff that creates loyal customers—often hinges on small actions and carefully (and genuinely) spoken words. Business people often consider only the...

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The Ultimate Greeting–Your Handshake

Tradeshow Tip! Use these helpful tips to make your time at the JAX Chamber Annual Trade Show on April 23rd a success! The Ultimate Greeting–Your Handshake By Carolle Vargas We all know how important...

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